Privacy Policy
Last updated: 17 October 2026
This Privacy Policy explains how Al Mazar Trading Company (شركة المازار للتجارة, "Al Mazar", "we", "our", or "us"), a wholesale trading company based in Riyadh, Saudi Arabia, collects, uses, stores, and protects information when you use our website or contact us by phone, by email, through WhatsApp, or through our website forms.
1. How We Receive Information
We may receive information through:
- Website inquiry and contact forms
- WhatsApp messages
- Email messages
- Phone calls
- Other business communications you start with us
2. Information We Process
Information You Provide
Depending on how you contact us and what you choose to provide, this may include:
- Name
- Company or store name
- Phone number
- WhatsApp number
- Email address, if you provide one
- Country
- Your preferred contact method
- The products or product categories you are interested in and the quantities you need
- Message content
- Product links or photos you choose to share with us
Website Usage Information
When you visit our website, we record limited information about the visit to understand how the website is used, including:
- The pages visited and how long they were viewed
- The referring page, where available
- Device type, browser, and operating system
- Approximate country or city, where available
- An anonymous session identifier
We do not store your IP address with this information.
Operational Information
We may process limited operational information reasonably necessary to operate and secure the website, including the date and time of submissions and records used to prevent duplicate submissions, abuse, or fraud.
3. Cookies and Browser Storage
Our public website does not use advertising cookies, and it does not use third-party analytics or tracking tools.
To count page visits, the website keeps an anonymous session identifier in your browser's session storage. It is not a cookie, and your browser removes it when you close the browser tab or window.
Staff who sign in to the website's administration area receive a strictly necessary cookie that keeps them signed in. It is not set for other visitors.
You can clear stored website data at any time through your browser settings. If our use of cookies or similar technologies changes, we will update this Privacy Policy.
4. How We Use Information
We may use information to:
- Respond to your inquiries
- Confirm product availability and wholesale prices
- Arrange and follow up on wholesale orders
- Prevent duplicate submissions, fraud, and misuse
- Understand, in aggregate, how the website is used
- Protect our website and services
- Comply with applicable legal obligations
5. How We Share Information
We may share information only when reasonably necessary with:
- Meta / WhatsApp, as a communication platform you choose to use
- Providers that host our website or deliver our messages
- Professional advisers, where reasonably necessary
- Competent authorities, where disclosure is legally required
We do not sell personal information.
6. Data Retention
We keep information only for as long as reasonably necessary for purposes such as:
- Handling and following up on inquiries and orders
- Business communications
- Security and fraud prevention
- Dispute handling
- Legal and compliance obligations
When information is no longer reasonably required, it may be deleted or anonymized as appropriate.
7. Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
No electronic transmission or storage method can be guaranteed to be completely secure.
8. Your Privacy Requests
Depending on applicable law, you may contact us to request:
- Access to information associated with you
- Correction of inaccurate information
- Deletion of information
- Information about how your data is handled
For data deletion requests, please see:
9. Service Providers and Location
Our website hosting and communication providers may process information in countries other than Saudi Arabia. Where applicable, reasonable safeguards are used in connection with such processing.
The map on our contact page is provided by OpenStreetMap. To display it, your browser loads map images directly from OpenStreetMap's servers, which receive your IP address and basic browser information, as with any website you visit. OpenStreetMap's use of that information is governed by its own privacy policy.
10. Children
Our website and services are intended for business buyers and wholesale inquiries and are not directed to children.
11. Contact
For privacy questions, data requests, or other privacy-related matters, contact us:
Al Mazar Trading Company (شركة المازار للتجارة)
Riyadh, Saudi Arabia
Phone / WhatsApp: +966 53 334 3566
Email: info@almazarco.com
Contact form: https://almazarco.com/contact
12. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date shown on this page.
